Certification ISO 9001 (2015) in Senegal
In September, BIA Dakar received the ISO 9001 (2015) certification for its operations in Dakar and on the mining site of one of its customers in Senegal. This certification is the recognition by an independant organisation of our effective implementation of the Quality Management System as required by the ISO 9001 (2015) norm.
Getting this certification is the result of a long term endeavour started in April 2015.
The initial diagnostic of our current system, training of our employees on the norm’s requirements, the analysis of the risks and opportunities and the set up of an internal audits’ system were majors stepstones that allowed the conception of a Quality System coherent with the local context of BIA Dakar, BIA Group’s policy and the requirements of the ISO 9001 (2015) norm.
Quality Management System
Setting up a Quality Management System enables to standardize working methods and to reduce the non-quality costs. This approach aims to improve the efficiency of the company and the resouce optimization in order to continually satisfy the customers.