Complete Overhaul

In Africa and Europe, BIA has forged a reputation as an overhaul expert and, more precisely, an expert in the complete overhaul of construction machines and mining equipment. A new lease of life at low cost In Africa, giving a…

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In its relations with customers, BIA aims to be a ‘global partner’ able to offer them a complete solution. This also involves providing financial support for their projects. That is why the BIA finance department aims to offer its customers…

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Logistic & Assembly

Mining sites and construction sites in Africa are often located in remote, inaccessible places. When customers order equipment from BIA, they should not need to worry about routing, transport, and installation. That is why, if the customer wishes, BIA can…

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Parts Supply

BIA Parts Supply provides you with very best services and guarantees you the fastest parts delivery. PARTS SUPPLY AGREEMENT (PSA): Parts supply agreement, PSA, offers service for customer’s parts. In partnership with the customer, BIA handles stock management, parts and…

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Project Management

Because each customer is unique and each project is specific, BIA provides its customers with a tailored service to better meet their demands. No matter what the type of project is, BIA’s experienced engineers are there to guide customers from…

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Service Contracts

BIA considers each customer to be unique, and the quality of our after-sales services is a priority. That is why 75% of BIA personnel are qualified technicians and engineers. In this spirit of premium service, BIA has developed a range…

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Technical Support in Africa

The technical support that BIA brings to its customers is not limited to simple maintenance operations. In fact, this support comprises: * Follow up and improvement of communication flows with customers and BIA suppliers (OEM) * Guarantee Management * Following…

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Training Support

Continuous training Because technologies never stop changing and evolving, knowledge must be continuously honed. That is why BIA attaches enormous significance to training and takes pride in training its customers’ technicians and operators as well as its own technicians and…

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